Executive, Training

Training and Artistry

· Deploy, deliver, and embed training programs ranging from product and category knowledge, artistry skills, client service, and selling skills training to new hire orientation

· Design and develop workshops to support new launches for in-house brand

· Ensures Sephora DNA and The Sephora Experience live in all training initiatives

· Upkeep and adopt changes to the training program and course materials

· Ensure the training needs are met and in line with business plan and strategy

· Develop Sephora’s artistry career pathways in line with business priorities

· Stay abreast of external past, current, and future artistry trends, along with internal product and category training.

· Support and follow up classroom training and conduct regular skill assessments to determine training effectiveness ensuring learning outcomes have been successfully embedded

· Identify measures to improve training efficiencies in the classroom and store environment

· Support, coach, and develop Sephora Collection Team Captains and Specialist roles to achieve business priorities.

Training Administrative, Coordinating & Organizing

· Administer and maintain Sephora’s Learning Management System

· Plan and coordinate Sephora offsite training and workshops

· Plan and communicate training schedule

· Liaise with the Retail team and brand partners on the training schedule

· Build and maintain successful relationships with the Retail team

· Administer training, reports, records and claims